PRIVACY POLICY

North Core Creative Ltd are a video production company incorporated in England and Wales. Our company number is 12889458 and we are registered at 2 Clifton Moor Business Village, James Nicholson Link, York, YO30 4XG. North Core Creative take data protection seriously and will protect and respect your information. This policy is effective from 25th September 2020.

WHAT TYPE OF DATA DO WE COLLECT?

North Core Creative receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications) comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

HOW DO WE USE, STORE AND DISLCOSE YOUR INFORMATION?

North Core Creative is hosted on the Wix.com platform. Wix.com provides North Core Creative with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. North Core Creative will only use your information for contact regarding a service or product we can or are providing for your company.

HOW DO WE COMMUNICATE WITH OUR SITE'S VISITORS?

North Core Creative may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute. to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email and telephone.

COOKIES

North Core Creative uses cookies which allows us to provide and publish a website, that is tailored to our audience. North Core Creative use cookies to help us review and critique our website choices, analysing the traffic and pages most frequently viewed by our audience.

A cookie is a small file which is downloaded to your computer’s hard drive, with your permission. Once downloaded, the cookie is used whenever you next visit the site to tailor the experience to the individual. Although this is a choice, you can personally choose to disable cookies by modifying your settings in the browser you use.

North Core Creative strive to provide a great experience for our customers. For more information on cookies, please read this website: http://www.allaboutcookies.org/

 

PRIVACY POLICY UPDATES

North Core Creative reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If North Core Creative make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

YOUR RIGHTS

Under the Data Protection Act 2018, you have the right to find out the information that North Core Creative have stored for you. These rights include being informed about how your data is being used, access to your personal data, having incorrect data updated, having your data erased, to stop or restrict the processing of your data, data portability and to object to how your data is being processed in certain ways.

If you would like to get in touch about this subject, please email hello@northcorecreative.co.uk

QUESTIONS?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@northcorecreative.co.uk.

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